Bilingual Spanish Collectors Needed!
LOCATION: 7000 Vista Drive West Des Moines
PAY: $11.41 and up with a language differential of an added 5% plus a monthly bonus incentive based on production and accuracy (average bonus is around $400 per month)
DUTIES: collecting past due payments from customers who have private label in-store credit cards, some skip tracing (finding customers that have moved and left no forwarding address)
SCHEDULE: the is a two week long rotating schedule and the candidate can pick ONE of the two scheduled listed below (either Team 1 – 2 or Team 3-4)
Bilingual Collections Team
|Team 1 – rotates w/T2||off||off||4-9pm||7-5pm||7-5pm||11-9pm||7-4pm|
|Team 2 – rotates w/T1||off||7-6pm||12-9pm||7-5pm||7-5pm||7-11am||off|
|Team 3 – rotates w/T4||7-4pm||10-9pm||7-4pm||7-5pm||4-9pm||off||off|
|Team 4 – rotates w/T3||off||7-6pm||7-5pm||11-9pm||7-4pm||7-11am||off|
TRAINING: paid training starts January 13th with 5 weeks of training and the training schedule is M-F 7a-4p. No absences will be allowed during training; you must attend every day of training. After training you will transition into one of the two floor schedules listed above.
BASIC QUALIFICATIONS: 6+ months of customer service experience (Collector I). A higher level and higher pay will be given for those that have collections experience.
If you have BILINGUAL SPANISH candidates/clients who would be interested please have them go to our jobs website at www.wellsfargo.com and enter Requisition Number 3813354. Then let me know your client has applied so I can review the resume and contact them quickly.
CLG Talent Acquisition Team
Wells Fargo Consumer Credit Solutions
Wells Fargo CLG Talent and Acquisition Team | 7000 Vista Drive | West Des Moines, IA 50266
This message may contain confidential and/or privileged information. If you are not the addressee or authorized to receive this for the addressee, you must not use, copy, or disclose, or take any action based on this message or any information herein. If you have received this message in error, please advise the sender immediately by reply e-mail and delete this message. thank you for your cooperation.