Job Post 12/3/13

Bilingual Spanish Collectors Needed!


LOCATION:  7000 Vista Drive West Des Moines


PAY:  $11.41 and up with a language differential of an added 5% plus a monthly bonus incentive based on production and accuracy (average bonus is around $400 per month)


DUTIES:  collecting past due payments from customers who have private label in-store credit cards, some skip tracing (finding customers that have moved and left no forwarding address)


SCHEDULE:  the is a two week long rotating schedule and the candidate can pick ONE of the two scheduled listed below (either Team 1 – 2 or Team 3-4)


Bilingual Collections Team


  Sunday Monday Tuesday Wednesday Thursday Friday Saturday
Team 1 – rotates w/T2 off off 4-9pm 7-5pm 7-5pm 11-9pm 7-4pm
Team 2 – rotates w/T1 off 7-6pm 12-9pm 7-5pm 7-5pm 7-11am off
Team 3 – rotates w/T4 7-4pm 10-9pm 7-4pm 7-5pm 4-9pm off off
Team 4 – rotates w/T3 off 7-6pm 7-5pm 11-9pm 7-4pm 7-11am off



TRAINING: paid training starts January 13th with 5 weeks of training and the training schedule is M-F 7a-4p. No absences will be allowed during training; you must attend every day of training. After training you will transition into one of the two floor schedules listed above.


BASIC QUALIFICATIONS:  6+ months of customer service experience (Collector I).  A higher level and higher pay will be given for those that have collections experience.



If you have BILINGUAL SPANISH candidates/clients who would be interested please have them go to our jobs website at and enter Requisition Number 3813354. Then let me know your client has applied so I can review the resume and contact them quickly.


Kim Deskin



CLG Talent Acquisition Team
Wells Fargo Consumer Credit Solutions


Wells Fargo CLG Talent and Acquisition Team | 7000 Vista Drive | West Des Moines, IA 50266

MAC N8235-01M

Tel  515-327-4024   Tel  515-557-2147 (W)




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